Economy

Interrupted every two minutes from emails, notifications and meetings. Burnout grows

Every day a worker deals with 275 interruptions, 170 emails and 50 messages outside hours. In Italy one in three is already at risk of exhaustion, especially among the youngest

What is the phrase we feel most often in these weeks of recovery of post -vacation work? It was an infinite day … “And if it were not just an impression? There is a culprit, true. Every day on average we work with 275 interruptions, 170 mails, a notification every two minutes, 50 messages outside hours. A fragmented time, documented by Microsoft’s work Trend Index, which makes it really infinite. And so in Italy one in three workers is at risk of Burn-out (latest data).

Infinite working days between emails, calls, notifications, meetings. 275 daily interruptions

An average worker today never really detaches. The numbers of the Microsoft Work Trend Index speak: 117 e-mails per dayon average, often read in less than 60 seconds. A flow that grows by 6% on an annual basis, with peaks over 20% in central Europe. And it’s not just about e -mail: the messages via Teams reach 153 per day per person, while A notification comes approximately every two minutes. Overall, a worker finds himself managing 275 daily interruptions. The result is an increasingly fragmented job, marked by improvised meetings, out of time communications and a constant expansion of the working day, which never really stops.
And so the digital tools, which had to simplify and accelerate communication, are transforming themselves into a source of stress and an obstacle to concentration.
The infinite working day already begins at dawn, with the compulsive control of e-mails on the smartphone for four out of ten workers. And from that moment on, communications no longer stop. To worsen things, there are meetings: 57% are set at the last minute and 50% of the time useful between 9 and 11 and between 13 and 15, the bands of maximum productivity. The evening meetings are on the rise: those after 8 pm they grow by 16% per year, and almost 29% of workers continue to receive e-mails until 10 pm. The weekends are not safe: 20% of the employees open the email already on Saturday morning and over 5% resumes the routine on Sunday evening, from 6 pm onwards. All this while 48% of employees and 52% of managers describe their work as “chaotic and fragmented”.

Growing burnout: 1 worker out of 3, especially among young people

The side effect is that One in three workers Experimental symptoms of burnout: chronic tiredness, emotional exhaustion, a sense of detachment from one’s work. Young people are the most vulnerable: 47.7% say they feel in this condition, against 28% of adults and 23% of older employees. The malaise also translates into concrete behaviors: 36.7% turned to a psychologist or a counselor to manage work stress, while 73% of workers admit they cannot find a balance between private life and professional commitments. Three million people, according to the Censis-Eudaimon report, suffer from the so-called “corridor syndrome”, that is, the continuous passage of anxieties and problems from work to private life and vice versa.